# Tasks

> Track your team's SEO work on one board, hand tasks to Navi, and answer or approve whatever Navi is waiting on.

Source: https://docs.serpier.com/tasks

Tasks is the board for SEO work in your organization: the things you do yourself and the things you hand to [Navi](https://docs.serpier.com/navi). Tasks come from you, or from [Suggestions](https://docs.serpier.com/suggestions) you accept. When Navi needs an answer or an approval, the task moves to **Waiting on input** and you get a [notification](https://docs.serpier.com/notifications).

![The Tasks board with To-do, In progress, Waiting on input, and In review columns](https://docs.serpier.com/docs-assets/tasks-board.webp "The board. Tasks that need a person collect in Waiting on input.")

## Create a task

1. On [Tasks](https://app.serpier.com/tasks), select **New task**.
2. Add a title and a description. Optionally set a **Project**, **Assignees**, **Tags**, and a **Due date**.
3. Pick the **Status**, which is the column the task starts in.
4. Select **Create task**.

A suggestion is already a task, but it stays off the board until you accept it on [Suggestions](https://docs.serpier.com/suggestions) with **I'll do it myself** or **Hand over to Navi**.

## Move work across the board

Drag a task between columns as the work moves:

- **To-do**
- **In progress**
- **Waiting on input**: tasks that need a person to answer before they can continue. Tasks land here on their own; you cannot drop one here.
- **In review**
- **Done**

**Show archived** adds an **Archived** column, and **Show sub-tasks** includes sub-tasks on the board. Use **Filter** to narrow the board by status, priority, project, assignee, due date, or tag, or to **Waiting on me** and **My tasks**.

A task number looks like `#12`, and a sub-task like `#12-45`. Open a card to read the description and comments, and to see its **Relations**: the order, publication, or suggestion the task is about.

## Hand a task to Navi

Open the task. When Navi can take it, the task shows **Hand this task to Navi** with a line on what Navi will do. Select **Assign Navi**.

What happens next depends on the task:

- **An order**: pick a publisher from the shortlist. Navi quotes the order and asks for your approval before purchasing.
- **A change to your site**: Navi drafts the change and shows you the before and after. Nothing is written to your site until you approve, and new pages stay unpublished drafts.
- **A fix on a published link**: Navi drafts an email to the publisher, which Serpier's team sends. The task closes once the [Publication Tracker](https://docs.serpier.com/publication-tracker) confirms the fix.
- **Research**: Navi posts its findings as comments for you to review.

A message confirms that Navi is working on it, or that it starts on the due date if the task is scheduled for later. After that, a badge on the task says **Waiting on you** or **Waiting on Navi**.

## Answer Navi when it is waiting on you

Open a task in **Waiting on input**. The top of the task tells you what Navi needs:

- **A question**: type your answer in **Type your response...** and select **Submit & hand back**.
- **A purchase**: **Navi needs your approval to continue** shows what it wants to buy. Select **Approve & continue** or **Decline**, or reply in the timeline to ask Navi a question first.
- **A change to your site**: compare the before and after, then select **Approve & apply** (or **Approve & save draft** for a new page) or **Decline**.
- **Navi couldn't start**: select **Retry**, or **Not now** to choose a date with **Try again then**. **Don't retry** drops it.
- **A reply already in the timeline**: the panel points you to the timeline. Read it, then select **Clear waiting**.

![A task waiting on input, with Retry and Not now buttons](https://docs.serpier.com/docs-assets/tasks-waiting-on-you.webp "Navi could not start this task and asks whether to retry.")

> Approving a purchase lets Navi continue and place the order. Check the publisher and price before you select **Approve & continue**.

## Related

- [Suggestions](https://docs.serpier.com/suggestions.md)
- [Navi](https://docs.serpier.com/navi.md)
- [Notifications](https://docs.serpier.com/notifications.md)
- [Automations](https://docs.serpier.com/automations.md)